SaaS

TRULY eSIM

A travel eSIM web app that makes buying and activating data plans effortless.

Role
UX/UI Designer
TRULY eSIM landing page — global mobile data at local rates
Objective

To provide a seamless and user-friendly experience for travellers and digital nomads using eSIM technology.

Design Process

Crafting user-centered solutions through iterative design and testing.

User Personas

Who I designed for

Emily Chen, a marketing executive smiling on a city street

Emily Chen

35 · Marketing Executive

Stable internet for frequent business trips across countries. Values efficiency, quick setup and reliable connections.

Sarah Patel, a young traveller wearing a straw hat

Sarah Patel

24 · Recent Graduate · Gap-Year Traveller

Short-term, budget-friendly data across regions. Wants easy activation and a simple, no-fuss interface.

Jake Thompson, a freelance web developer working in a café

Jake Thompson

29 · Freelance Web Developer

Flexible, affordable plans for extended stays. Seeks hassle-free connectivity and online plan management.

The Martinez family — two parents and a child — together outdoors

The Martinez Family

Parents 40s · child 10 · Family Travellers

Affordable multi-device plans with an emphasis on security, support and straightforward setup.

User Journey Mapping

From discovery to connection

  1. 01

    Awareness

    Homepage effectively communicates key benefits.

  2. 02

    Consideration

    Clear explanation of how eSIM works.

  3. 03

    Decision

    Easy navigation to pricing and plan selection.

  4. 04

    Post-Purchase

    Simple activation process and 24/7 support.

Process

Wireframes & Prototypes

  • Designed a mobile-first layout.
  • Emphasized the straightforward 3-step installation process.
  • Conducted A/B testing on CTA buttons for plan selection.
  • Feedback led to improved navigation and a simplified pricing structure.
Hand-drawn wireframe sketches pinned to a wall during early design
Final Design

A clean, modern and tech-savvy visual design that aligns with the brand's identity.